AITOOLS.AZ
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🇦🇿 Azerbaijan's first self-service AI omnichannel CRM

Every DM and comment answered by AI, turned into a sale

AI replies to customers 24/7 on Instagram, WhatsApp, TikTok, Facebook and Telegram. All chats land in one inbox, every inquiry is turned into an order in CRM, and analytics show exactly where you lose buyers.

Set up in 3 minutes No technical team needed Replies in any language

1,000 AI replies free · No card required · or we'll set it up for you for free

Unified inbox
AI online 24/7
A
Aysel M.now
Is the black bag still in stock?
AI replied
K
@kamran.az2m
Comment: price? 🔥
Comment answered
R
Rauf5m
🎙 Voice message, 0:14
Transcribed
L
Leyla H.12m
Can I book for Saturday?
New order
Is the black bag still in stock?
Yes! Black Crossbody — 89 ₼, sizes S and M. Which one should I reserve for you?
AI is collecting order details
Sales funnelthis week
Inquiries128
Qualified74
Orders41
Most drop-offs: delivery price step
Order saved to CRM
Aysel M. · 89 ₼
AI analytics for every conversation
Every conversation analyzed, every lost sale visible

AI summarizes every chat and spots what the customer wants. See which products get the most requests, how fast each operator replies, when replies come late — and every request AI has already moved to the Kanban board.

AI summary of every chat Operator reply KPI Kanban boards

CRM is included in every plan

20+
active businesses
70+
paid subscriptions
Meta
official Tech Provider
Clients

Businesses across Azerbaijan already sell with AITOOLS

KOBİA Official startupCertified by KOBIA
Official Meta Tech ProviderSecure API, no passwords
SAF Hospital
Paket Azərbaycan
SKO Student
Jobway.az
Raduqa Uşaq Mərkəzi
SEGAFREDO.AZ
Le GRAND LOUNGE
Ağabala Restaurant
Bubbles Baby SPA
ALGROUP CONSTRUCTION
EDUGrata
Yadea Azerbaijan
Tibu media
ZAVIRA
HR VISION PRO
Güvən Nəşrləri
EVERA.AZ
SILLAGE PARFUM

Works with the platforms your customers already use

Instagram
WhatsApp
TikTok NEW
Facebook
Telegram
Website chat
Live demo

Try Our AI Chatbot Right Now

This is the exact same AI we deploy for clients. Ask about products, pricing, or anything — see how it handles real conversations.

AITOOLS.AZ Demo

Online — responds instantly

One platform

Most tools only reply. AITOOLS replies, sells and shows where sales break.

Three products that work together: an AI chatbot for DMs, AI for comments, and an omnichannel CRM with analytics.

AI chatbot for DMs

Answers questions about products, prices and availability, asks the right questions in the right order and collects the order — on Instagram, WhatsApp, TikTok, Facebook, Telegram and your website.

  • Trained only on your business data
  • Understands voice, photos, Stories and ads
  • Follows up when a customer goes quiet
  • Detects the customer's language
from 29 ₼/mo

AI for comments

Replies to every comment on Instagram, Facebook and TikTok — by keyword, by post caption or fully by AI. Thanks happy customers, sends details to DM and calmly moves complaints into private chat.

How much is this? 😍
Thank you! We've sent the price and sizes to your DM 💌

Omnichannel CRM & analytics

Every chat from every account in one inbox. Orders, clients and support in Kanban boards. See which stage loses buyers and how fast each manager replies.

  • Unified inbox, chat assignment, notes and tags
  • Customer profile and order created automatically from a phone number
  • Funnel drop-off, manager KPI, peak hours, exports
Why it matters

The sales you lose today — and how we get them back

A customer comes back after 6 months

Usually nobody remembers them. In AITOOLS their full history — chats, orders, notes — opens instantly.

You don't know where the sale broke

The CRM shows the exact stage where buyers drop off, so you fix the process instead of guessing.

Managers get tired. AI doesn't.

People get tired, have bad days and reply late. AI greets every customer 24/7 with the same energy — at night and on weekends too.

A manager quits and chats get lost

With AITOOLS the new manager continues every conversation exactly where it stopped.

How It Works

Two ways to start. Both take minutes.

Set everything up yourself, or send us your info and our team will do it for you — at no cost.

Option 1

Do it yourself

  1. 1
    Register
    Click Start free and create an account in a minute.
  2. 2
    Describe your business
    Add products, services, prices and your sales script.
  3. 3
    Test the AI
    Chat with it in the dashboard before going live.
  4. 4
    Connect your channels
    Official 1-click connection for Meta and TikTok, QR code for WhatsApp. No passwords.
Start free — 2 weeks
Option 2FREE

We set it up for you

Send us your general info, services and sales script. Our team trains the AI on your business and connects your channels. You just check the result and start selling.

  • AI trained on your products and tone of voice
  • Channels connected and tested by our team
  • Personal support in Azerbaijani, Russian or English
How a Typical Sale Happens
Customer sends DM→ AI replies and qualifies→ Collects order info→ Saved to CRM→ Admin gets notification
The AI

An AI that sells like your best manager

Learns only from your data

Products, prices, services and policies. No made-up answers from the internet.

Speaks your customer's language

Detects the language automatically and replies in it: Azerbaijani, Russian, English, Turkish and more.

Understands voice messages

Transcribes voice messages, understands them and can reply by voice (PRO plan and above).

Sees photos, Stories and ads

Knows which post, Story or ad the customer is reacting to and answers in context.

Smart follow-up

Customer went quiet? A gentle reminder after 2 hours brings them back to the conversation.

You stay in control

Turn AI on or off per channel, use it only for comments or as a reply draft. Type ** in any chat to pause it instantly.

Pricing

Simple pricing in manats

Test START free for 2 weeks — 1,000 AI replies included. No card required.

UNLIMITED COMMENTS
Instagram · Facebook · TikTok

Unlimited AI replies to comments + free CRM + 1,000 AI chat replies.

29 ₼/mo
Start
START
2 WEEKS FREE

For small businesses

29 ₼/mo
  • 1,000 AI replies
  • Up to 5 channels: 3 WhatsApp, 1 Instagram, 1 Facebook or TikTok
  • CRM and unified inbox
  • No voice messages

Extra reply: 0.03 ₼

Start free
BUSINESS

For active sales teams

129 ₼/mo
  • 10,000 AI replies
  • 600 voice messages
  • No channel limits
  • Everything in PRO

Extra reply: 0.015 ₼

Choose BUSINESS
ENTERPRISE

For high volume

249 ₼/mo
  • 30,000 AI replies
  • 2,000 voice messages
  • Custom API integrations
  • Everything in BUSINESS

 

Contact Sales

Customer base from your chats

We extract phone numbers and customer data from all your Instagram and WhatsApp chats into a ready Excel file in 1–3 business days. Orders written in chat: +30 ₼.

29 ₼
FAQ

Frequently Asked Questions

Didn't find your answer? Write to us — a real person will reply.

Support
What is AITOOLS.AZ?

AITOOLS.AZ is Azerbaijan's first self-service AI omnichannel CRM for small and medium businesses. AI replies to DMs and comments on Instagram, WhatsApp, TikTok, Facebook and Telegram 24/7, collects orders into a CRM and shows where sales are lost.

How long is the free trial?

2 weeks on the START plan, up to 1,000 AI replies. Comment auto-replies are free during the trial.

How much does AITOOLS cost?

From 29 ₼ per month: START and UNLIMITED COMMENTS cost 29 ₼, PRO 69 ₼, BUSINESS 129 ₼ and ENTERPRISE 249 ₼ per month.

Which channels can I connect?

Instagram, Facebook, TikTok, WhatsApp (official Meta API, or a QR connection that also works with groups and lets you keep using your phone), Telegram and a chat widget for your website.

Do you work with TikTok?

Yes. Any verified TikTok business account can be connected, and the AI replies to DMs and comments. Voice messages are not supported on TikTok yet, and comment replies stay public for now — sending a DM from a comment is coming soon.

Does the AI use my data or generic internet knowledge?

Only yours. It learns from your products, prices, services and sales script and answers based on them.

Do I need to give you my passwords?

No. Instagram, Facebook and TikTok connect through official links, WhatsApp through a QR code. We are an official Meta Tech Provider, your data is never sold to third parties, and we can sign a formal contract.

Can I stop the AI and reply myself?

Anytime. Turn the AI off per channel, use it only for comments or as a reply draft, or type ** in any chat to pause it instantly.

Can you set everything up for me?

Yes, for free. Send us your business info, services and sales script, and our team will train the AI and connect your channels.

Who We Are

About AITOOLS.AZ

aitools.az is Azerbaijan's first open, fully self-service AI omnichannel CRM platform built for micro, small and medium businesses. Any entrepreneur can sign up and start right away — no technical team needed.

We built the platform ourselves and grew without outside investment. It has already proven itself on the market.

20+
active B2B clients
70+
successful monthly subscription payments
6
channels in one inbox
0 ₼
outside investment

Stop losing customers in your DMs

Start free today, or let our team set everything up for you.